Delivery and Returns

SHIPPING & DELIVERIES

Items will be sent out First Class or Airmail depending on the destination. For Airmail purposes the world is divided into four zones: UK, Europe, World Zone 1 and World Zone 2.

UK

This zone comprise of England, Scotland, Wales and Northern Ireland.

Europe

This zone comprises the following countries:

Albania, Andorra, Amenia, Austria (EU),Azerbaijan, Azores (EU), Balearic ISlands (EU), Belarus, Belgium (EU), Bosnia Herzegovina, Bulgaria (EU), Canary Islands, Corsica (EU), Croatia, Cyprus (EU), Czech Republic (EU), Denmark(EU), Estonia (EU), Faroe Islands, Finland (EU), Georgia, Germany (EU), Gibraltar (EU), Greece (EU), Greenland, Hungary (EU), Iceland, Irish Republic (EU), Italy (EU), Kazakhstan, Kosovo, Kyrgyzstan, Latvia (EU), Liechtenstein, Lithuania (EU), Macedonia, MAdeira (EU), Malta (EU), Moldova, Monaco (EU), Montenegro, Netherlands (EU), Norway, Poland (EU), Portugal (EU), Romania (EU), Russia, San Marino, Serbia, Slovakia (EU), Slovenia (EU), Spain (EU), Sweden (EU), Switzerland, Tajikistan, Turkey, Turkmenistan, Ukraine, Uzbekistan, Vatican City State.

World Zone 1

Covers all countries, not defined as being in Europe or World Zone 2.

World Zone 1 generally covers countries in North America, South America, Africa, the Middle East, The Far East and South East Asia.

World Zone 2

This zone covers the following territories:

Australia, Belau, British Indian Ocean Territory, Christmas Island (Indian Ocean), Christmas ISland (Pacific Ocean), Cocos Islands, Coral Sea Island, Fiji, French Polynesia, French South Antartic Territory, Keeling, Kiribati, Macao, Nauru Island, New Caledonia, New Zealand, New Zealand Antartic Territory, Niue Island, Norfolk Island, Norwegian Antartic Territory, Papua New Guinea, People's Democratic Republic of Laos, Pitcaim Island, Republic of Singapore, Solomon Islands, Tahiti, Tokelau Islands, Tonga, Tuvalu, US Samoa, Western Samoa.

 

DELIVERY & RETURNS DETAILS

We aim to dispatch your orders if in stock on the same day provided that you ordered before 4:00 pm or if you place your order after 4:00pm it will be dispatched the next working day (Not Saturday, Sunday & Bank Holidays). Therefore, orders placed after 4pm on a Thursday will be dispatch on Friday. Orders placed on Friday after 4pm will be dispatched on the following Monday (if items are not in stock they will be dispatched as soon as they become available).

If for any reason this cannot be achieved we will notify you as soon as possible and you will be given the option to cancel your order witha full refund.

We use Royal Mail dependant on the weight of your purchase. (Royal Mail upto 6kg weight)

We cannot be held liable for delays in delivery due to third party.

If your goods cannot be delivered for any reason and returned to us, the cost of the goods will be refunded in full less a £9.99 charged to cover packing and administration cost.

If it becomes apparent that your order has been lost in the post, we will re-send your order at no cost to you after confirming the loss with Royal Mail . Please do allow up to four weeks for Royal Mail to confirm the loss.